Privacy Policy

Privacy Policy

Introduction

Welcome to https://deck-restoration.alertblitz.com (hereafter referred to as “Deck Restoration,” “we,” or “our”). We prioritize protecting your privacy and securing your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, storage, access, and use of personal information in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), along with Colorado’s, Utah’s, Connecticut’s, Virginia’s, South Africa’s, and other relevant state or regional privacy laws.

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  • Our official website at https://deck-restoration.alertblitz.com
  • Any mobile applications or software services associated with our brand
  • Online forms, surveys, and interactive features on our platform
  • All links, third-party platforms, applications, or services accessed through our website, each governed by their respective privacy policies

Processing Activities

This policy outlines our practices when you:

  1. Utilize our applications and services as an authorized user
  2. Visit or interact with our websites that reference this Privacy Policy
  3. Engage with us through communications such as newsletters, emails, telephone calls, or text messages (SMS)

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details required to create and manage your user account on our platform.
  2. Payment Information: Data related to transactions made through our services, such as payment method details and billing addresses.
  3. Financial Information: Records of financial transactions, including purchase history and transaction amounts.
  4. Purchase Information: Details about products or services you’ve acquired from us, including order numbers and dates.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device when using our applications.
  6. Location Data: Geographic data provided by your device when interacting with our location-based services.
  7. Feedback: Comments, suggestions, or reviews you share with us about our products or services.
  8. Social Media Information: Personal data obtained from social media platforms when you connect our services to these accounts.
  9. Product Information: Data about the products you view, purchase, or interact with on our platform.

We gather this information through various means:

  • User input forms and registration processes
  • Automated technologies, such as cookies and tracking pixels
  • Third-party sources who provide us with aggregated or de-identified data

Cookies

We employ cookies to enhance your experience on our website and for analytics purposes. Cookies are small text files stored on your device that serve various functions:

  1. Strictly Necessary: These ensure the basic functionality of our website, such as remembering user preferences.
  2. Preference: Cookies in this category remember your choices and customize content.
  3. Analytics: Used by analytics tools to provide insights into how our site is used, helping us improve performance.

Users can manage their cookie preferences through our Cookie Manager tool.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once these purposes are fulfilled, we securely delete or anonymize the data to protect your privacy. Our retention periods vary based on the type of data and its usage within our services.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Employing encryption for secure data transmission and storage
  • Utilizing trusted third-party processing providers who adhere to strict security standards
  • Regularly reviewing and updating our security protocols to mitigate potential risks

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If you believe we have collected data from a minor, please contact us at the address provided below, and we will take prompt action to ensure compliance with applicable laws.

Your Rights (Depending on Your Location)

The privacy rights of our users vary based on their geographical location. Here are some common rights you may have:

  • Access: The right to request access to your personal data.
  • Rectification: The right to correct inaccurate or incomplete information.
  • Erasure (Right to be Forgotten): The right to request the deletion of your data, subject to legal exceptions.
  • Restriction: Limiting the use or processing of your data under certain circumstances.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from unfair treatment due to exercising your privacy rights.

To exercise these rights or for any data-related inquiries, please contact our Privacy Team at:

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on our website with a revised effective date. We encourage you to review this page periodically for the latest information.

Contact Information

For any questions regarding privacy, data management, or unsubscription requests, please reach out to us through: